We recently added even more features to Viper. Learn more about them here.
The Viper platform is composed of seven components or modules. Each is used by different people in your organization, and each plays an important role in making your business more efficient and profitable. All features are accessed through a single web portal that we set up and maintain for you.
|Component||Who's it for?||Description||Standard/Optional|
|CRM||Sales: Lead cultivation||Customer Relationship Management. Lead and customer tracking.||Standard|
|Tariff/Database||Database Managers||Content Management System for authoring and managing articles and products.||Standard|
|Proposals||Sales: Proposal Creation||Tools to create custom, media-rich proposals in just minutes.||Standard|
|Vendors||Operations||Manage vendor database with contacts, notes, and insurance documents.||Standard|
|Operations||Operations||Create operations costings and daily event orders for products in your tariff.||Standard|
|Reports||Managers||Tables, charts, graphs to keep track of sales activity and progress toward goals.||Standard|
|eventRFP||Sales: Lead generation||An RFP management tool for meeting planners that drives leads for DMCs.||Optional|
Viper automates many parts of the sales and operations workflow. In addition, every thing you do in Viper is captured and backed up regularly on our secure servers. This means all your client data, program history, tariff content, and reports are never lost, even with a departing employee.
A handful of Viper's features:
The Viper workflow is rigid enough to keep you organized, yet flexible enough to allow you to work in a way that best suits your business. It's easy to see what each employee is working on at any given point and track the progress of programs. As you know, creating, delivering and operating programs is a complex process — let Viper be your guide.
A brief walk-through of Viper's workflow: